Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to share feedback on how we review sweepstakes and social casinos? This page explains how to reach us and what kind of messages we're set up to help with.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a real person on our editorial team will read it — we don't rely on canned auto-replies to stand in for an actual answer. We try to respond within two working days, though this can stretch a little during busier periods.
A brief description of what your message is about helps us route it to the right person and get back to you faster, so a line or two of context up front is always useful.
What We Can Help With
- Questions about our coverage — If you want more detail on how a particular platform in our list of sweepstakes casinos works, how Gold Coins and Sweepstakes Coins differ, or how redemption generally works, ask and we'll do our best to explain.
- Corrections and accuracy flags — Sweepstakes casino terms, eligible states and welcome offers change often. If you notice something on the site that looks out of date — an operator's state availability, a bonus figure, or a redemption threshold — please tell us so we can check it against our fact-check date and correct it if needed.
- Feedback on our ratings — Our editorial ratings reflect our own research and are not customer review scores. If you disagree with something or think we've missed a relevant factor, we're glad to hear the reasoning.
- State availability questions — We can point you toward general information, but we can't confirm whether a specific operator is legally available to you. That depends on your state and the operator's own terms, which change from time to time.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss coverage, introduce yourself and outline what you have in mind.
- Responsible play concerns — If you or someone you know is struggling to keep play under control, let us know in your message and we'll point you toward appropriate support resources.
What This Page Can't Do
We're a comparison and information resource, not the operator of any sweepstakes casino. That means we can't process account issues, coin purchases, prize redemptions, identity verification, or withdrawals on behalf of a platform — those requests need to go directly to the sweepstakes casino in question through its own support channels. Likewise, we can't offer legal advice on whether a particular site is permitted in your state; if you're unsure, check the operator's terms and your state's current rules, since availability varies and laws do change.
Before You Write In
A few things that help us give you a useful answer:
- Mention which operator or page your question relates to, if applicable.
- Include your general location (state) if you're asking about availability, since eligibility differs across the US.
- Let us know if you're asking about the free-to-play Gold Coins mode or Sweepstakes Coins redemption, since the two work differently.
If your question is more general — for example, how our list of trusted casino options is put together, or how sweepstakes promotions differ from traditional online gambling — feel free to ask that too. We keep our standards for accuracy and fairness front and centre, and reader feedback genuinely shapes what we correct, update and cover next.
Thanks for taking the time to reach out. We read everything that comes in, and we look forward to hearing from you.